If you are having trouble accessing the new homepage, you need to clear your cache (browsing history, cookies). How to clear your cache depends on the browser you use on your desktop computer or your mobile phone.
FOR DESKTOP COMPUTERS
If you use CHROME:
If you use INTERNET EXPLORER:
If you use FIREFOX:
FOR MOBILE PHONES
If you use an iPHONE:
- Go to Settings
- Scroll down to Safari
- Then select Clear History
If your phone’s browser is CHROME:
- Click on the three dots
- Click on History
- Then select “Clear Browsing Data”
- Click on the “Clear Browsing Data” button
If you are still having issues getting into the website or logging into your account, please contact Central Customer Service.
Our Central Customer Service hours are 7:30 AM – 5:30 PM, Monday through Friday, and 9:00 AM – 1:00 PM Saturdays, excluding bank holidays.
Give us a call at 1-877-300-9369 during these hours to speak to one of our friendly representatives.